Cassandra Redmond, PharmD, MBA
Home Infusion System Director, Penn Home Infusion Therapy
Describe your session in a tweet.
How to create a sustainable, centralized referral management infrastructure that reduces provider burden, enhances access, and increases capture.
What is the most important thing you want attendees to take away from your session?
The opportunities to keep patients within a health system, for transparency, known quality of care, and ability to more easily track outcomes is more important than where the revenue lands. Large health systems need to look at infusion business as from a systematic lens and build bridges between the potential administration areas, not have everyone in silos concerned only about the individual P&L.
Excluding your session, what other topics are you passionate about in relation to the home and alternate site industry?
Increasing access to quality care for all patients, and proving that reimbursement rates should be higher. Compounding considerations in some free standing alternate site locations that is not sterile, has minimal oversight, yet the push for site neutral payments.
What are you passionate about outside the home and alternate site infusion industry?
Advocacy to advance the profession of pharmacy in the state of Pennsylvania. I spend my free time with my family and dogs, at our property in WV where this is no wifi or cellular service. It gives me an opportunity to escape the hustle and reconnect with myself and appreciate all that nature has to offer.
What is your superpower?
I have really good hearing. Which is both a bonus and a curse!
What additional superpower would you like to have and why?
Read and manipulate minds. Sounds terrifying I know, but no matter how many books I read, webinars I watch, or conference sessions I attend, My art of negotiation is lacking. If I knew what some people were thinking at the start, I might have better outcomes. OF course, I know with great power comes great responsibility.
