30-30-30 Sessions

NHIA’s innovative 30-30-30 sessions have transformed 90-minute deep dives into 3, hard-hitting, 30-minute segments, each examining a central topic from a different perspective led by unique speakers. These engaging sessions examine multiple angles so that attendees can get a complete view of the topic at hand. The 30-minute segments promote more digestible content in an express-learning format but build on each other to amplify the insight of traditional conference sessions.

Tuesday, April 1

CLINICAL / NURSING SESSIONS

This segment of the 30/30/30 will explore the interprofessional case study from the dietitian’s perspective. It will cover key aspects of pediatric parenteral nutrition (PN), including indications, nutritional requirements, and dosing considerations. Additionally, the discussion will address potential adverse complications associated with PN in this population. The session will also highlight the dietitian’s role within the healthcare team, focusing on their contributions to positive patient outcomes through monitoring weights, lab work, and nutritional goals. 
This segment of the 30/30/30 will examine the interprofessional case study from the pharmacy team’s perspective. Discussions will focus on evaluating the parenteral nutrition (PN) formula from both a preparation and clinical standpoint. This includes assessing stability, component availability, dosing accuracy, cycling time, and order verification. The session will also highlight key compounding considerations, emphasizing quality control measures to ensure accuracy and safety in the final product. 
This segment of the 30/30/30 will examine the interprofessional case study from the nursing perspective. It will focus on how the nursing team conducts initial teaching visits to prepare the family for successful outcomes and foster independence with therapy. The session will also explore strategies to help patients engage in everyday activities and hobbies, balancing their personal preferences with safety considerations. Special emphasis will be given to the critical role of infection control in preventing adverse outcomes.

LEADERSHIP SESSIONS

This portion of the 30/30/30 delves into the essential elements of effective communication in the workplace. Participants will explore the core principles of clear and impactful messaging, learning how to articulate their thoughts and ideas with confidence. The session emphasizes the importance of active listening as a vital component of successful communication. By the end of this session, participants will be equipped with the foundational tools to foster open dialogue, strengthen team relationships, and create a more collaborative work environment. Join us to elevate your communication skills and take your team’s performance to new heights!
This portion of the 30/30/30 will explore the common obstacles that hinder effective communication within teams and learn practical strategies to overcome them. This session will cover key barriers such as miscommunication, cultural differences, and technology challenges, providing attendees with the tools to identify and address these issues head-on. Additionally, participants will discover how to effectively leverage various communication channels, both traditional and digital, to foster collaboration and engagement among team members.
This portion of the 30/30/30 will be an immersive experience designed to synthesize key communication concepts. This session will cover communication fundamentals, active listening skills, and strategies for overcoming barriers while effectively leveraging various communication channels. Through dynamic role-playing exercises, attendees will practice real-world scenarios that highlight the importance of clear communication and active listening in team settings. Additionally, case studies will provide insights into successful communication practices and common pitfalls, allowing participants to analyze and discuss practical solutions.

REVENUE CYCLE SESSIONS

This presentation will provide a guide for home infusion providers on how to efficiently structure their cash collection processes to ensure accurate segregation based on different lines of business. As the home infusion sector expands, managing multiple revenue streams from various service offerings becomes increasingly complex. Proper segregation of cash collections is critical for financial transparency, improved reporting, and optimized operational efficiency. Participants will gain insights into the tools, strategies, and best practices necessary to differentiate your different lines of business.
Attendees will gain an understanding of the common challenges faced by providers in handling overpayments, identifying root causes, and implementing effective strategies to manage credit balances. Emphasis will be placed on best practices for reducing the administrative burden, ensuring compliance with payer policies, and improving cash flow through efficient management of overpayments and refunds. This session will equip attendees with the tools and knowledge necessary to optimize reimbursement processes and improve financial operations related to credit balance management in home infusion services.
This session will focus on the critical aspects of managing refunds and reconciling accounts in the home infusion reimbursement process. Attendees will learn practical techniques for handling refunds due to overpayments, coordinating with payers, and ensuring accurate account reconciliation. We’ll cover strategies to streamline the refund process, reduce errors, and maintain financial accuracy while staying compliant with payer requirements. By the end of the session, participants will be equipped with the tools to manage refunds efficiently, minimize disruptions to cash flow, and improve the overall accuracy of their financial accounts. This session will provide home infusion professionals with actionable insights to streamline refund management and account reconciliation processes, ensuring smooth financial operations and improved reimbursement outcomes.

SALES & MARKETING SESSIONS

This presentation will explore key considerations for integrating a new drug into practice, including assessing its fit within an existing service model, evaluating clinical evidence, determining the appropriate site-of-care, ensuring proper staffing and evaluating educational requirements. Participants will gain insights into overcoming challenges in administration, monitoring, and reimbursement while fine-tuning processes to enhance patient outcomes and operational efficiency.
This presentation will guide participants through the key phases involved in developing an effective Go-to-Market (GTM) strategy for launching a new drug in the home infusion setting.  A key focus of this session will be on fostering collaboration among cross-functional teams to ensure a seamless, unified approach to the launch.
This presentation will explore the strategies and considerations for introducing a new drug in the home infusion market. Special focus will be given to overcoming unique challenges such as securing reimbursement for drugs with not otherwise classified (NOC) codes, navigating prior authorization requirements, and addressing logistical complexities in the home infusion setting.