30-30-30 Sessions

NHIA’s innovative 30-30-30 sessions have transformed 90-minute deep dives into 3, hard-hitting, 30-minute segments, each examining a central topic from a different perspective led by unique speakers. These engaging sessions examine multiple angles so that attendees can get a complete view of the topic at hand. The 30-minute segments promote more digestible content in an express-learning format but build on each other to amplify the insight of traditional conference sessions.

Monday, March 25

CLINICAL

Clinical 30/30/30: Management of High-Risk Patients: It's Not Just the Therapy!

When we think of high-risk in the home setting, we often first think about the drug or therapy being administered such as PN or pain management. But as we know, the complexity of patients seen in the home and alternate site is growing each day. It is imperative to identify all risks that can place a patient in this category, from the therapy, to their co-morbidities, to psychosocial and mental illness, the list is endless. This presentation will take a look at how to assess patients for risk and review patient case studies, including how one home infusion organization is addressing these patients to provide equitable access to care for all patients.

Clinical 30/30/30: Managing IV Drug Abusers in the Home Setting

IV drug abusers are a difficult population to treat in the home setting. By following a detailed policies and procedures my organization has been 100% successful with managing this underserved patient group. Treating drug abuser patients in the home setting can be successful.

Clinical 30/30/30: How does unconscious bias impact clinician intervention when infusion patients don’t adhere to therapy as prescribed?

Home infusion patients may not adhere to therapy as prescribed for a variety of reasons (many of which are social determinants of health). Unconscious/implicit bias can get in the way of a clinician’s ability to objectively assess a patient’s challenges, resulting in perceived non-compliance. Throughout this presentation, we will discuss social determinants of health, unconscious/implicit bias, how bias affects patient-clinician interactions and the unintended consequences of descriptors, such as “non-compliant,” in clinical care.

LEADERSHIP

Leadership 30/30/30: Change Management: Key Tenants and The Kotter Model

The world is constantly changing and it is no more prevalent than in the healthcare sector. Acquisitions, business development, staff engagement, and more lead to an ever evolving environment when leaders and team members alike need to be dynamic and able to change. This portion of the 30/30/30 will discuss key tenants of change management when working amongst interprofessional teams with a focus on Kotter’s 8 steps to change management.

Leadership 30/30/30: Delivering the Change

Know that we understand basic tenets and concepts of change management principles and Kotter’s 8 steps, this portion of the 30/30/30 will take a deeper look into each step and how best to apply to the changing world of home infusion.

Leadership 30/30/30: Executing the Change, Putting the Concepts to Practice

This portion of the 30/30/30 will investigate how to apply the concepts of Kotter’s model in real-life practice settings. This will be an interactive portion of the program allowing attendees to practice real-life scenarios to gain confidence in applying Kotter’s 8 steps to change management.

NURSING

Coming soon

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Tuesday, March 26

REVENUE CYCLE

Revenue Cycle 30/30/30: Mastering the Referral-Intake

This portion of the Revenue Cycle 30/30/30 will focus on the intake function of the home infusion organization and how to ensure that you are set-up to provide your referral source with the best service possible. We will explore best practices to ensure a successful hand-off from the acute setting to home and identify common obstacles and how best to overcome, resulting in a stellar patient experience.

Revenue Cycle 30/30/30: Mastering the Referral-Insurance Verification

This portion of the Revenue Cycle 30/30/30 will review the data elements needed to complete insurance verifications accurately and efficiently. A review of common errors seen during the process will be identified with tips and tricks on how to avoid these errors. We will then discuss how to use verification to determine patient financial responsibility to ensure accurate quotes to patients. Last, we will review how this process can impact other departments within the organization.

Revenue Cycle 30/30/30: Mastering the Referral-Prior Authorizations

This portion of the Revenue Cycle 30/30/30 will focus on prior authorizations and what they are and what the purpose they serve for payers. Tipis and tricks for best practices to complete prior authorizations timely to ensure patients are treated per orders and that the organization is getting paid for the drug and services provided. There Is often confusion between a prior authorization and predetermination oso the program will identify when and where each are applicable while working through the process.

SALES & MARKETING