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Education Track Sessions

  • Leadership, Sales and Marketing
  • Sales and Marketing
  • Monday  |  
  • 3/25/2024  |  
  • 5:30 PM – 
  • 6:30 PM
  •   |  Room: Austin Conv Ctr Ballroom EF

Goldilocks and the Sites of Care

How a health system created a concierge service in response to its need to eliminate waste in ambulatory medication referrals. By using a centralized referral process, it was able to improve continuity of care, make internal documentation more transparent, increase medication compliance, and increase capture rates.
How a health system created a concierge service in response to its need to eliminate waste in ambulatory medication referrals. By using a centralized referral process, it was able to improve continuity of care, make internal documentation more transparent, increase medication compliance, and increase capture rates.

Learning Objectives

  • Understand the need for a simplified referral process.
  • Identify appropriate stakeholders.
  • Review resource, informatics, and training needs.

    • Speaker(s)

    Damian Dodge MPH
    Manager of Ambulatory Pharmacy Access
    Penn Medicine/ Penn Medicine at Home/ Penn Home Infusion Therapy

    Cassandra Redmond PharmD, MBA
    Home Infusion System Director
    Penn Home Infusion Therapy

    Speaker
    Damian Dodge MPH
    Manager of Ambulatory Pharmacy Access
    Penn Medicine/ Penn Medicine at Home/ Penn Home Infusion Therapy
    Speaker
    Cassandra Redmond PharmD, MBA
    Home Infusion System Director
    Penn Home Infusion Therapy

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