3:00pm - 4:30pm
NHIA Opening General Session
Let the HERO Effect® Redefine Your Potential in Every Experience
Kevin Brown redefines what it means to be a hero. We’ve often heard that “heroes are ordinary people who do extraordinary things.” As a renowned speaker, best-selling author and successful branding and culture expert who rose from the front lines to turn a little-known family business into a $2 billion dollar per year industry giant—Kevin has studied countless organizations to understand what determines success. What Kevin has come to learn is that “heroes are extraordinary people who show up and choose not to be ordinary.”
The home and alternate site infusion industry was born from a desire to move beyond the ordinary and provide new and better options for patients. Day after day we have the opportunity to show up as heroes for the patients we serve, continuing to make it easier to manage their treatment and their lives.
What is it that sets us apart in this extraordinary industry and how can we learn to embody a mindset to consistently show up and choose to not be ordinary in everything that we do—at work and at home?
At NHIA 2024’s opening keynote, learn how a simple philosophy Kevin calls The HERO Effect® distinguishes world-class organizations and high-performance people and how it can help expand your vision, develop your potential, grow your results and take patient care to the next level.Watch a sample of Kevin Brown’s inspiring and entertaining work.
The Honorable David J. Shulkin, M.D.
9th Secretary of Veterans Affairs
8:30am - 9:45am
General Session: Industry KeynoteThe Honorable David J. Shulkin served as the Ninth Secretary of the US Department of Veterans Affairs, previously serving as Under Secretary for Health. As Secretary, Dr. Shulkin represented the 21 million American veterans and was responsible for the nation’s largest integrated health care system with over 1,200 sites of care, serving over 9 million Veterans. Prior to serving with VA, Secretary Shulkin was a widely respected physician and healthcare executive having served as chief executive of leading hospitals and health systems including Beth Israel in New York City and Morristown Medical Center in Northern New Jersey. Dr. Shulkin founded and and served as Chairman and CEO of DoctorQuality, one of the first consumer-oriented sources of information on quality and safety in healthcare. He has also served on boards of managed care companies, technology companies and healthcare organizations. Since leaving government, Secretary Shulkin has been the University of Pennsylvania Leonard Davis Institute Distinguished Health Policy Fellow and Professor at the Jefferson University College of Population Health. He has been named as one of the “50 Most Influential Physician Executives in the Country” as well as one of the “One Hundred Most Influential People in American Healthcare” Modern Healthcare.Register
Dr. Lauran Star
1:30pm - 2:45pm
Cultural Health: A Pathway to Health Equity
Research has established the countless benefits of inclusive approaches to healthcare—as you build cultural health, this improves health equity and outcomes for all patients. But it is not always straightforward how to best achieve this in such a rapidly changing world with ever-increasing diversity.
Home infusion has always been at the forefront of meeting patients where they are. In this thought-provoking session, we will examine practical approaches to build on home infusion’s patient-centered focus—caring for and responding to individuals, their unique identities and individual health needs and preferences. You will walk away with tangible insights to help our industry champion Diversity, Equity, Inclusion and Accessibility and continue to lead the drive toward health equity.
We will also explore how to foster a diverse workforce and create an inclusive environment to lead to better patient outcomes and drive innovation.
Dr. Star will cut through the jargon to eliminate confusion and leave you with a toolbox full of tips and solutions you can implement today.Register