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Clinical 30/30/30

Clinical 30/30/30: How Does Unconscious Bias Impact Clinician Intervention When Infusion Patients Don’t Adhere to Therapy as Prescribed?

Home infusion patients may not adhere to therapy as prescribed for a variety of reasons (many of which are social determinants of health). Unconscious/implicit bias can get in the way of a clinician’s ability to objectively assess a patient’s challenges, resulting in perceived non-compliance. Throughout this presentation, we will discuss social determinants of health, unconscious/implicit bias, how bias affects patient-clinician interactions and the unintended consequences of descriptors, such as “non-compliant,” in clinical care.
Home infusion patients may not adhere to therapy as prescribed for a variety of reasons (many of which are social determinants of health). Unconscious/implicit bias can get in the way of a clinician's ability to objectively assess a patient’s challenges, resulting in perceived non-compliance. Throughout this presentation, we will discuss social determinants of health, unconscious/implicit bias, how bias affects patient-clinician interactions and the unintended consequences of descriptors, such as "non-compliant," in clinical care.

Learning Objectives

  • Define unconscious/implicit bias and how it affects our patient-clinician interactions.
  • Identify opportunities for clinicians to overcome unconscious bias and perceptions of non-compliance in home infusion.
  • Evaluate strategies to partner with patients to improve adherence to prescribed infusion therapy.
  • Speaker(s)

    Jacquelyn Oberman MS, RD, LDN, CNSC
    Clinical Program Manager, Nutrition Reimbursement and Medicare
    Optum Infusion Pharmacy

    CHRISTINA RITCHEY MS, RD, LD, CNSC, FASPEN, FNHIA
    Clinical Program Manager, Nutrition
    Optum Infusion Pharmacy

    Speaker
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