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Education Track Sessions

Effectively Managing Your Patient Financials and Billing Operations

As a provider, managing a business while ensuring a good patient experience can be very challenging. This challenge is compounded by the current staffing environment from the labor shortage impact. To minimize this impact, it is more critical than ever to maximize usage of technology, actionable data, and services. As an executive, do you find yourself wondering if your teams have the right tools to manage their operations? How about the metrics you should be tracking to optimize your collections? Do you have policies and procedures in place to identify gaps and areas for improvement on a continual basis? Join seasoned leaders to learn how to effectively manage your operations while benefiting from improved performance, both operationally and financially. Hear directly from leaders on their best practices and lessons learned while noting some key takeaways and actionable plans that you can implement within your organization.
As a provider, managing a business while ensuring a good patient experience can be very challenging. This challenge is compounded by the current staffing environment from the labor shortage impact. To minimize this impact, it is more critical than ever to maximize usage of technology, actionable data, and services. As an executive, do you find yourself wondering if your teams have the right tools to manage their operations? How about the metrics you should be tracking to optimize your collections? Do you have policies and procedures in place to identify gaps and areas for improvement on a continual basis? Join seasoned leaders to learn how to effectively manage your operations while benefiting from improved performance, both operationally and financially. Hear directly from leaders on their best practices and lessons learned while noting some key takeaways and actionable plans that you can implement within your organization.

Learning Objectives

  • Identify ways to change the patient’s expectations and learn how to secure your assets without extra labor resources.
  • Learn about tools and metrics to monitor and manage your billing operations.
  • Determine areas that impact collections.
  • Speaker(s)

    Jennifer Leon 
    Vice President of Brightree Patient Collections
    Brightree

    Jeanne Lugli FNHIA
    Sr. Director, RCM
    Brightree

    John Drury 

    Speaker
    Speaker

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