Shannon Schulz, RD, LD, CPXP
Director of Patient Experience, Heritage Biologics Specialty Pharmacy
Describe your session in a tweet.
Let's define Patient Experience and how your organization can benefit. Join our session as we discuss the steps to building a Patient Experience Program.
What is the most important thing you want attendees to take away from your session?
That Patient Experience leads to engaged patients and positive health outcomes. I am passionate about patients receiving empathy, respect, and resources to achieve a positive healthcare journey.
Excluding your session, what other topics are you passionate about in relation to the home and alternate site industry?
I love spending quality time with my husband and our children. We have one son in high school and one son in college, and we are enjoying our time with them at this stage of their lives.
What are you passionate about outside the home and alternate site infusion industry?
I also enjoy traveling to new places, trying new restaurants, hiking, and reading a good book.
Complete the following phrase as creatively as you'd like: If _____ were an Olympic sport, I would win a gold medal.
If reading were an Olympic sport, I would win a gold medal.
If you were a video game character, what would be your top 5 personal stats? (i.e. +5 intelligence | -3 punctuality | +6 cookie baking | +12 crossword puzzles | -18 replying back to texts)
-5 punctuality | + 8 baking | +5 wordle | -15 knowing the artist playing on the radio | +7 organization
