Amanda Kelley, RN, BS, IgCN
Vice President of Nursing, CSI Pharmacy
Describe your session in a tweet.
Raising the bar in home infusion: competency frameworks, better audits, and stronger collaboration with subcontracted agencies.
What is the most important thing you want attendees to take away from your session?
That organizations cannot rely on subcontracted agencies “as‑is”; they must actively verify, monitor, and support competency to ensure safe, consistent, high‑quality home infusion care. Attendees should leave understanding that competency isn’t assumed, it’s built through: clear expectations and standardized frameworks, structured evaluation and auditing, real-time feedback loops, and collaborative partnerships that uplift subcontracted clinicians, not penalize them. The goal isn’t policing, it’s creating a shared standard of excellence so every patient, regardless of who delivers their infusion, receives care that is safe, consistent, and aligned with best practice.
Excluding your session, what other topics are you passionate about in relation to the home and alternate site industry?
Beyond this session, I’m deeply passionate about strengthening leadership pathways and advancing professional growth within the home and alternate‑site infusion industry. Our field is expanding rapidly, and the quality of care depends heavily on how well we develop, support, and empower the clinicians who deliver it. I’m especially interested in topics such as: Building clinical leadership pipelines that prepare nurses for advanced practice, precepting, and operational roles. Developing competency‑based growth frameworks that give nurses clear, personalized pathways to advance their skills and careers. Creating high‑performance cultures where continuous learning, mentorship, and shared accountability drive excellence. Elevating nurse autonomy in the home setting, ensuring clinicians feel confident and supported in making complex decisions. Investing in professional certification and specialty development, which strengthens both individual confidence and organizational quality.
If you had a paid year off work, how would you spend it?
I’d be somewhere sunny with a stack of books taller than me, reading until I forget what day it is. My biggest decision would be: ‘Do I flip the page… or flip to my other side to get even sun?
If you had a secret identity, what would your alias be and what would you be known for?
The Sun‑Powered Sage. Known for: Disappearing for hours with a book, returning with unsolicited wisdom and suspiciously good vitamin D levels.
What’s your “it’s not a big deal, but it is” hill to die on?
If we can take 30 extra seconds to do something that improves patient safety, boosts a patient’s perception of care, or prevents a near‑miss, then we should just do it. Because yes, pausing to double, check the provider orders, explaining why we’re doing something, or making sure the care we are giving is doing its job might seem tiny. But those “little things” are the difference between: a safe patient or a safety event, a 4-star experience or a 5-star, and good outcomes or preventable complications. Small moments add up. Patients remember them. And our quality scores reflect them. So if the hill I die on is the hill of “the details matter”—I’ll happily camp out there forever
