Activity Description : People support what they help create. In home infusion, successful change depends on more than good ideas. It requires trust, influence, and meaningful engagement. This session will explore practical strategies for building buy-in, navigating difficult conversations, and leading change across interdisciplinary teams. Attendees will leave with communication tools they can use to strengthen collaboration, address challenges constructively, and drive sustainable improvement in patient care and operations.
Handouts/Tools: I plan to create handouts for practical tips for crucial conversations
Describe key principles of influence and how they can be used to build trust, credibility, and engagement within home infusion teams.
Apply practical communication strategies to navigate difficult conversations and address workflow, patient safety, and team challenges effectively.
