Activity Description : Employee engagement is more than a workforce initiative—it is a patient care strategy. This session will explore how Patient Access/Intake team engagement strategies at Soleo Health have strengthened employee satisfaction, improved operational performance, and enhanced the patient experience. Attendees will learn practical approaches to connecting team members to purpose, creating ownership through meaningful goals, and building a culture that inspires performance. When employees are engaged and motivated, better patient care becomes a natural outcome.
Handouts/Tools: n/a
Explore real-world examples of how Patient Access and Intake teams have used engagement initiatives to improve employee satisfaction, team performance, and patient care.
Discover how purposeful engagement strategies can build motivation, accountability, and a shared sense of mission within Patient Access and Intake teams.
